If your startup deals with physical merchandise, you will need a sales contract that specifies the terms of delivery, and your liability for defects or delays. It’s rarely the case that a simple bill of sale is enough. All sales in the United States are regulated by Uniform Commercial Codes that require specialized legal knowledge to address.
At the same time, a clear and concise sales contract sets customer expectations, determines a timeframe for delivery, and establishes how fees are to be charged and paid. When customers are clear on what they should expect, they are happier and your company is more secure.
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